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Customer Care

To support the delivery of the provision at Fancy Hair, our customer care policy is built around four key principles: Customer Care will be provided in a professional manner across the team by well trained and knowledgeable staff; Every employee will give priority to the consideration of the needs of the individual customer, their right to information, to equality of access, to privacy and dignity; All of our services will consistently seek to attain a defined and published standard of quality and our customers will be informed of their course of redress when these standards are not met; The term “customer” will include colleagues in our own organisation and partner agencies, and we recognise that caring for our customers begins with caring for others who form part of a service chain within the organisation and its partners. Every person employed by Fancy Hair can influence the quality of service, which a customer receives and consequently their perception of the organisation. It is, therefore, vital to emphasise that the practices, which are set out in this policy, are relevant to everyone. They do not just apply to employees who have face-to-face contact with the public or to senior staff or to other teams providing direct services. Everyone can and must play their part with enthusiasm and commitment.

Privacy + Safety

Fancy Hair, LLC ( ) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Fancy Hair, LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards. We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Fancy Hair, LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. This Policy applies to Fancy Hair, LLC, and it governs all data collection and usage by us. Through the use of, you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that Fancy Hair, LLC does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

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