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RETURNS & EXCHANGE POLICY

Exceptions / non-returnable items 


Certain types of items cannot be returned, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us via email, if you have questions or concerns about your specific item. 

 

Damages and issues 


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.


 

Exchanges 


The fastest way to ensure you get your desired item is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


 

Refunds 


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it may take 3-7 business days for your bank or credit card company to process and post the refund.

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